# Licensing Issues

## What are the various licensing options for the Reactis products?

Reactis licenses come in one of three forms:

* **Annual Network Floating License.**

  * For a period of one year, this gives you the right to use Reactis and
    obtain support and upgrades. To continue using the software after one
    year, you must renew the license.

  * The license may be shared among different users within your
    organization located within the authorized geographic region. To do
    this, a License Manager must be run on a server accessible to all
    intended users. The Reactis software may be installed on any number of
    different machines in your organization and configured to access the
    license server. The number of simultaneous users of the software cannot
    exceed the number of licenses you own.

* **Perpetual Node-Locked License.**

  * Gives you the right to use Reactis indefinitely on a single machine.

  * For a one year period, you also may obtain support and upgrades.

  * In subsequent years, support and upgrades may be purchased for 18% of
    then-current license price.

* **Perpetual Network Floating License.**

  * Gives you the right to use Reactis indefinitely.

  * For a one year period, you also may obtain support and upgrades.

  * In subsequent years, support/upgrades may be purchased for 18% of
    then-current license price.

  * The license may be shared as described above for the Annual Network
    License.

## Is technical support included in the price of a license?

Annual network licenses include free support so long as the license has not
expired. Perpetual licenses include one year of technical support;
thereafter, additional Software Maintenance Service may be purchased for
18% of the then-current license price.

## How can I get a copy of the Reactis License Agreement?

The Reactis License Agreement is available at
[https://reactive-systems.com/reactis-license.pdf](https://reactive-systems.com/reactis-license.pdf).  
Additionally, a copy is included in the license folder of the Reactis
installation directory.

## Why did my Reactis license expire?

This happens when you purchase an annual network license of Reactis. When
you purchase such a license, you are given permission to use the software
and obtain technical support and upgrades for a period of one
year. (Multi-year licenses are also available.)

At the end of the license period, your license will expire if you have not
renewed it, and you will not be able to use the software until it is
renewed.

## Why are there annual licenses?

For technical software like Reactis, which is frequently upgraded, a
subscription-style licensing model offers several advantages to users: free
access to upgrades, lower costs (especially initially), free support and
smoother budgeting.

Subscription-style licensing also helps avoid the stagnation of a
widely-used product that has largely penetrated its target market. In such
cases, when the software is sold under a perpetual license, the vendor has
little incentive to continue to improve the product; instead, many software
companies embark on the development of new, but perhaps far less useful,
products.

At a more philosophical level, we want to think of Reactis as providing a
service to our users. This perspective helps us to be constantly on the
lookout for ways to improve our tool and its supporting services. An annual
license model is our way of demonstrating our commitment to our users, as
it gives us a financial incentive to keep them satisfied.

## Does support for a perpetual license need to be maintained continuously? In other words, if I do not purchase support one year, but want to do so the next year, do I need to purchase the "missing year"?

Yes. We understand that this can be unpopular, but in order to include free
upgrades in our technical-support package, we unfortunately do not see an
alternative to this policy.

## My colleague and I want to share a license. Is this allowed?

Yes.