Getting Help#

How do I get support by phone?#

Reactive Systems welcomes user feedback and questions. To ask questions, make suggestions, or report suspected bugs, users may call Reactive Systems’ help line at +1 919-324-3507.

How do I get support via email?#

Please send email to help@reactive-systems.com. When sending email, users are encouraged to include the System Info information for their Reactis installation in question; this can be obtained by selecting the Help > About menu item from the top-level Reactis window, then clicking Copy To Clipboard and pasting the information into the email message.

Is context-sensitive help available?#

Yes, context-sensitive help is available from most Reactis windows and dialogs by pressing the F1 key, clicking a Help button, or selecting an item from a Help menu.

How can I view the Reactis documentation?#

Electronic versions of the user guides for all products are available from the support section of the website as well as from the in-tool help menus in Reactis. Documentation for prior versions of Reactis is available in the Reactis Documentation Archive.

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